Turn AI opportunities into practical business improvements

AI-Powered Invoice, Payment & Insights Workflow

Supplier Payment Platform

Built an end-to-end AI-powered workflow in Make to automate invoice and payment operations, covering invoice extraction, validation, approval routing, payment scheduling, status tracking and reconciliation. Developed a dashboard that provides visibility across the payment lifecycle and surfaces AI-generated insights on price fluctuations, material changes and spend categorisation. The solution reduces manual steps, speeds up processing and automates reconciliation, while improving supplier cost visibility and budget tracking.

AI Receptionist Product Scoping

Dental & Beauty Clinics

Scoping an AI receptionist product for dental clinics and beauty businesses to improve response times and convert more inbound enquiries into bookings. Translating customer needs and operational pain points into prioritised use cases, workflows and MVP requirements.

Project Status Automation

Jira & Microsoft Teams

Designed an automated workflow connecting Jira project data with Microsoft Teams to simplify status reporting across six projects. Consolidated progress updates into a consistent format, reducing manual follow-ups and saving approximately five hours of reporting effort each week.

Pharmacy Operations Automation Assessment

Pharmacy Operations

Assessing day-to-day pharmacy workflows to identify repetitive manual tasks and opportunities for automation. Mapping operational pain points and prioritising potential solutions based on efficiency gains, feasibility and business value.